We are committed to maintaining the trust of our travel community
We are Wandora Travel Ltd, a company registered in England & Wales under company number [Company Number], with our registered office address at [Company Address], United Kingdom.
We are committed to maintaining the trust of our travel community. We are GDPR-compliant and aim to go beyond this standard. Whether browsing our website, sharing your travel stories, or discovering new destinations through our platform, you'll find information here on how we protect your privacy and keep your data safely secure.
When someone visits wandora.travel, we use third party services provided by Google, such as Google Analytics, to collect standard internet logging information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to our website, which travel content they are engaging with, popular destinations being explored, and from where in the world visitors are accessing our platform. The information is processed in an anonymous way which does not allow us to identify individuals: we don't make any attempt to find out the identities of visitors to our website, and don't allow Google to do so either. You can find out more about how cookies are used on our website in our Cookies Policy below.
If we do collect personally identifiable information through our website, we will make it clear when we collect it and explain what we intend to do with that personal information.
We may retain your personal data for as long as it is reasonably needed in order to maintain and expand our travel community, provide you with our platform services, preserve the integrity of shared travel experiences for other community members, and comply with our legal and contractual obligations, or to protect ourselves from any potential disputes. However, we aim to remove data that we determine to no longer be of use, on a recurring basis. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of such data, the potential risk of harm from unauthorised use or disclosure of such data, the purposes for which we process it, the value to our travel community, and the applicable legal requirements.
When users create an account with us to use our travel storytelling platform, we collect personal information such as names, emails, profile information, and travel preferences. When you share Travel Gemstones, we may collect location data, photos, videos, and story content. In addition to this, we and our partners, affiliates, analytics, and service providers may employ software technology known as an embedded script. An embedded script is programming code that is designed to collect information about your interactions with the Platform, such as the stories you read, destinations you explore, and travel content you engage with. This provides us with:
Including the electronic path you take to our platform, through our platform and when exiting our platform, as well as your usage and activity on our services, such as time zone, activity information (first and last active date and time), usage history, travel interests, as well as the pages, links, travel stories, and destinations you view, click or otherwise interact with.
We use analytics to understand your travel interests and preferences to provide personalized destination recommendations, relevant travel stories, and customized content suggestions based on your engagement patterns and travel history.
We track engagement with community features such as story likes, follows, comments, and destination saves to improve our recommendation algorithms and help travelers discover relevant content and connect with like-minded explorers.
When you create and share Travel Gemstones (travel stories, photos, videos, reviews, recommendations), this content becomes part of our community platform. We use this content to help other travelers discover destinations, plan trips, and learn from authentic travel experiences. Your Travel Gemstones may be featured in newsletters, social media, destination guides, and promotional materials to showcase our travel community.
We may collect location information from your Travel Gemstones to help other users discover destinations and to provide location-based recommendations. You can control location sharing through your account settings.
When you upload photos and videos, we may process this content to optimize display quality, generate thumbnail previews, and extract relevant metadata. We recommend being mindful of privacy when including other people in your travel content.
You are entitled to access the personal information that we hold, and can email your request to legal@wandora.travel. Should you have any issues with how we process data, you have the right to raise a complaint with the Information Commissioner's Office.
You can also access, edit, and delete much of your personal information and Travel Gemstones directly through your account settings on our platform.
We aim to keep our privacy notice under regular review: this privacy notice was updated on [Date].
We may use cookies on our website and travel platform to collect information and help us improve your user experience and provide personalized travel recommendations. This policy explains the different types of cookies we use and how you can control them.
Cookies are small text files stored on your computer or mobile device. They are widely used in order to make websites and online services work properly and/or more efficiently. Cookies are useful because they allow a website to recognise a user's device, and allow our services to recognise you and remember important information (like your travel preferences, saved destinations, and account settings).
There are different categories of cookies which are stored for different periods of time. For example, a persistent cookie will remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie. Session cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
Here are all the different types of cookies we may use on this site:
These cookies enable services you have specifically asked for, such as logging into your account, accessing your saved Travel Gemstones, and maintaining your travel preferences. These cookies are essential in order to enable you to move around the platform and use its features, such as accessing your personal travel content and community features, and cannot therefore be turned off without severely affecting your user experience.
These cookies collect anonymous information on the pages visited and travel content accessed. By using the website, you agree that we can place these types of cookies on your device. These cookies collect information about how visitors use the platform, for instance which travel destinations are most popular, which types of stories get the most engagement, and if users encounter any technical issues. These cookies don't collect information that identifies a visitor: all information these cookies collect is aggregated and anonymous, and only used to improve how our platform works and what travel content we feature.
These cookies remember choices you make to improve your travel discovery experience. By using our platform, you agree that we can place these types of cookies on your device. These cookies allow the platform to remember choices you make (such as your travel preferences, preferred destinations, language settings, or notification preferences) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to display settings and other parts of the platform that you can customise. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
These cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work we cannot access these cookies, nor can the third parties access the data in cookies used on our site. We don't control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.
You may refuse to accept cookies from our services at any time by disabling cookies in your browser or on your device. Further information about the procedure to follow in order to disable cookies can be found on your browser provider's website, or you can find out more information about cookies at All About Cookies and Your Online Choices. You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our Cookie Management Platform. This can be found in our website footer or as a small pop-up in the bottom corner of our website.
We and third parties acting on our behalf (e.g. LinkedIn, Instagram, Facebook, Twitter) operate to collect information about your online activities over time and provide you with travel advertising tailored to your interests and travel preferences. Service providers that collect tracking data on our behalf may provide an opportunity for you to choose not to be tracked online.
This website uses Instagram and Facebook pixels, conversion tools of Meta Platforms. These tools allow us to display travel advertising based on your interests on social media platforms and track the effectiveness of our travel marketing campaigns. For this purpose, cookies are set in your browser. Meta provides us with anonymized reports that contain data about ad activity as well as information about your interaction with our travel content. More information on data protection can be found in Meta's Privacy Policy.
You can control your ad preferences and opt-out of interest-based advertising through your Facebook and Instagram account settings.
This website uses the "LinkedIn InsightTag", a conversion tool of LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. This tool allows us to display travel and professional development advertising based on your interests on LinkedIn. For this purpose, a cookie is set in your browser with a validity of 90 days. LinkedIn provides us with anonymized reports that contain data about ad activity as well as information about your interaction with our website. More information on data protection on LinkedIn can be found in LinkedIn's Privacy Policy.
You can also prevent the collection on LinkedIn of the data generated by the cookie and related to your use of the website and the processing of this data by LinkedIn by setting an opt-out cookie that prevents the future collection of your data when you visit this website.
Our website uses the TikTok pixel, a tracking technology provided by TikTok Technology Limited and its affiliates ("TikTok"). The TikTok pixel allows us to measure the effectiveness of our travel advertising campaigns on the TikTok platform, analyse user interactions with our website after viewing or engaging with our TikTok ads, and tailor the travel content and advertisements you see on TikTok based on your interactions with our platform. The pixel collects and transmits data such as your device information, browser information, IP address, and website activity.
This data is anonymised and aggregated, and it does not personally identify you. The information collected by the TikTok pixel is used solely for the purpose of improving our advertising campaigns and optimising your travel discovery experience. You can control your ad preferences and opt-out of TikTok's interest-based advertising through your TikTok account settings or through TikTok's privacy settings. By using our website, you consent to the use of the TikTok pixel as described in this privacy policy. For more information about how TikTok handles data and your choices, please review TikTok's Privacy Policy.
We utilise Google Analytics for Firebase (GA4) and Google Ads tracking to enhance your travel discovery experience and improve our advertising efforts. These tools enable us to gather insights into user behaviour on our travel platform, understand which destinations and travel content are most popular, and optimise the effectiveness of our Google Ads campaigns. The data collected includes but is not limited to your device type, browser information, IP address, travel interests, and interactions with our travel content. We treat this data with the utmost care, ensuring its security and confidentiality.
The information collected is used solely for analytical and marketing purposes and is not shared with third parties for their own use. You have the option to control how your data is used for advertising purposes through Google's Ad Personalisation settings. By using our website, you consent to the collection and processing of your data as described in this policy. To learn more about Google's data handling practices, please review Google's Privacy Policy.
At Wandora, we try to minimise the collection of personal data while providing a rich travel community experience. The following data categories may be collected through account creation, Travel Gemstone submissions, platform interactions, and community engagement:
Identity Data: Information that identifies an individual, such as their name, username, profile picture, travel experience level, and travel preferences.
Contact Data: Details that allow for communication, including email addresses, and social media profiles connected to your account.
Travel Content Data: Travel Gemstones including stories, photos, videos, destination reviews, travel tips, itineraries, and location information you choose to share with the community.
Online Identifiers: Information associated with an individual's online presence, such as IP addresses, cookies, and device identifiers. This information however is anonymous and cannot be used to identify an individual.
Communication Data: Content of communications within our platform, including comments on Travel Gemstones, messages between community members, and interactions with our support team.
Usage and Preference Data: Information about how you use our platform, including destinations you're interested in, types of travel content you engage with, saved Travel Gemstones, and platform interaction patterns.
Location Privacy: We understand that travel data can be sensitive. You have control over location sharing in your Travel Gemstones and can choose to share general regions rather than specific locations if preferred.
Travel Safety: We may process certain location and travel data to provide safety-related notifications or travel advisories, but only where you have consented to receive such communications.
Community Moderation: We may review Travel Gemstones and community interactions to ensure content quality, safety, and compliance with our community guidelines.
Under the General Data Protection Regulation (GDPR), you have the right to withdraw your consent for the processing of your personal data. Here's a step-by-step description of how you can withdraw consent:
Note: Withdrawing consent for certain data processing may affect your ability to use specific platform features, such as personalized travel recommendations or community engagement features.
Under the General Data Protection Regulation (GDPR), you have the right to lodge a complaint with a supervisory authority if you believe that your personal data rights have been violated. In the United Kingdom, this authority is the Information Commissioner's Office. More information can be found on their website.
Wandora Travel Ltd acts as the data controller for personal data collected through our platform. We work with various data processors to provide our services, including:
All data processors are carefully selected and bound by appropriate data protection agreements to ensure your personal data is handled securely and in compliance with applicable privacy laws.
Some of our service providers may be located outside the UK and European Economic Area (EEA). Where we transfer your personal data outside of these regions, we ensure appropriate safeguards are in place through:
We always ensure that any international transfers maintain the same level of protection for your personal data as required by UK and EU data protection laws.
If you have any questions about this privacy policy, your personal data, or wish to exercise any of your rights, please contact us:
Email: privacy@wandora.travel
Subject Line: Privacy Inquiry - [Your specific question or request]
For general platform support and community questions:
Email: support@wandora.travel